What Families Should Know About CPS Services

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February 2026 10 min For Families

What Families Should Know About CPS Services

If you're a family member navigating Community Participation Support for the first time, this guide will help you understand the service, your role, and how to get the most out of CPS.

What is CPS from a Family Perspective?

CPS is a service that helps your loved one pursue meaningful goals in their community — whether that's finding employment, building friendships, volunteering, attending classes, or developing independence skills.

How is CPS Different from Other Services?

Traditional day programs operate facility-based activities. CPS is community-based. Your loved one participates in regular community activities, not in segregated group settings.

Your Role as a Family Member

Your role in CPS includes: - Partnering in goal-setting and service planning - Providing input on preferences and strengths - Supporting your loved one's independence - Communicating with the CPS team - Being part of the natural support network

The Enrollment Process

1. **Initial Contact** — Reach out to discuss goals and verify eligibility. 2. **Intake** — We gather information about preferences, strengths, and current situation. 3. **ISP Development** — Your loved one, family, case manager, and our team develop an individualized support plan. 4. **Service Initiation** — CPS support begins, aligned with the plan. 5. **Ongoing Review** — Regular check-ins and adjustments as needed.

What to Expect from Us

  • Person-centered planning focused on your loved one's goals
  • Regular communication about progress and adjustments
  • Coordination with your case manager and other services
  • Respect for your loved one's preferences and choices
  • Professional, compassionate service delivery

Common Questions

**Q: How often will my loved one be in the community?**

This depends on their goals and preferences. Some individuals participate in community activities daily; others focus on fewer, deeper engagements.

**Q: What if my loved one wants to change their goals?**

CPS is flexible. Goals can be adjusted through your ISP reviews.

**Q: How do you handle safety concerns?**

Safety is paramount. We use risk management strategies that balance independence with safety.

Getting Connected

If you have questions or want to learn more, contact us at (215) 908-6181 or infor@outreachcaregivingservice.com.

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